An automated phone system that answers calls with voice and keypad menus, routing the caller to the right department or information without human intervention.
Glossário IT
IVR (Interactive Voice Response)
An automated phone system that answers calls with voice and keypad menus, routing the caller to the right department or information without human intervention.
Fale connosco
Quer aplicar este conceito à sua empresa?
Ajudamos a traduzir tecnologia em decisões práticas.