RPA (Robotic Process Automation) uses software bots to perform repeatable, rule-based actions across user interfaces or APIs, such as moving data, checking fields or generating routine outputs. It suits stable, high-volume processes with explicit decisions; it is less suitable when inputs are ambiguous or applications change frequently. A bot can reproduce errors faster, so the process should be simplified and controlled before automation. Production design needs credential management, least privilege, logging, exception queues, monitoring, versioning and an accountable process owner. Interface-based automation can be fragile compared with a supported API, although it may bridge legacy systems. Benefits should be measured against maintenance and failed cases, and a manual recovery path should remain available when the bot or a dependent system stops.
IT glossary
RPA (Robotic Process Automation)
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