Managed IT services outsource the technology operation —support, monitoring, security and backups— to a provider (MSP) under an SLA and predictable fee. They replace the reactive break-fix model with proactive management.
Glossário IT
Managed IT services (MSP)
Managed IT services outsource the technology operation —support, monitoring, security and backups— to a provider (MSP) under an SLA and predictable fee. They replace the reactive break-fix model with proactive management.
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